CSO Electrical Solutions Privacy Policy
1. Introduction
CSO Electrical Solutions (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share your personal information when you use our services or interact with our website.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, address, phone number, and email address.
- Service Information: Details about the services you request or use.
- Website Usage Information: IP address, browser type, and browsing behavior (collected through cookies and similar technologies).
- Payment Information: (if applicable) Payment details for processing transactions.
- Communication Information: Records of our correspondence with you.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage our services.
- To communicate with you about your inquiries and service requests.
- To process payments and manage accounts.
- To improve our website and services.
- To comply with legal obligations.
- To send service updates, and marketing material, only when consent has been given.
4. Sharing Your Information
We may share your personal information with:
- Service providers who assist us in providing our services.
- Legal authorities when required by law.
- Business partners, only when necessary for the service requested.
We do not sell your personal information to third parties.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Rectification: You can request that we correct any inaccurate or incomplete personal information.
- Erasure: You can request that we delete your personal information.
- Restriction: You can request that we restrict the processing of your personal information.
- Data Portability: You can request a copy of your personal information in a portable format.
- Objection: You can object to the processing of your personal information.
- Withdrawal of Consent: If we rely on your consent to process your personal information, you can withdraw your consent at any time.
8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us